Re-sent emails are sent out instantly. Please ensure you select recipients carefully.
NOTE:
The "Re-send emails" feature simply re-sends the email and does not verify whether a PID has been completed. Therefore, we do not recommend using it for re-sending Responder Reminder emails, as it may include PIDs that were completed after the original email was sent. This could lead to confusion among responders.
In contrast, scheduled email delivery performs a comprehensive check to determine who has and hasn't responded.
Phone
Toll free 1 866-659-2926
International +1 289-255-1223
Email
[email protected]
Monday to Friday, except holidays
9:00 am - 5:00 pm ET
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