Emails

About The EMAILS Tab

About The EMAILS Tab What Can I Do Here? On this tab, you create Auto Emails: Create, edit, and delete emails Establish delivery dates, and re-send emails or force them [...]

What Are Auto Emails? Auto Emails are automated email notifications that inform Responders and Subjects about 360-degree feedback projects. They provide a link to the specific URL at which Subjects [...]

What Kinds Of Auto Emails Can I Send?

What Kinds Of Auto Emails Can I Send? About Responder and Subject Emails Subject emails should be used only when you wish to communicate solely with the Subjects. Responder emails [...]

What Are The Components Of An Auto Email?

What Are The Components Of An Auto Email? Each Auto Email has four sections: Subject line of your email Edit the default subject line to catch the reader's attention. The [...]

What Are PID And URL?

What Are PID And URL? The PID (Personal ID) is the required identification: A Subject's PID (a) provides a Subject with access to a special Subject Portal to enter his/her [...]

Editing An Auto Email

Editing An Auto Email What Are The Components Of An Auto Email? Most Auto Emails have four sections: Email Subject line You provide a Subject line that invites the reader's [...]

Why Must Every Auto Email Be Edited?

Why Must Every Auto Email Be Edited? Sample text is provided for new emails, with some information missing. We include placeholders for text that must be customized, in square brackets [...]

Why Do I Enter My Email Return Address?

Why Do I Enter My Email Return Address? Here's why you enter your Return Address on the PROJECT tab. You will receive notice, at that address, of whether the Auto [...]

Why Not Name Specific Subjects In Email Body Text?

Why Not Name Specific Subjects In Email Body Text? The body text does not change from Responder to Responder or Subject to Subject. What you write is exactly what will [...]

How Do I Pre-Test My Auto Emails?

How Do I Pre-Test My Auto Emails? Testing allows you and others to quality-check your emails once they are set up. On the EMAILS tab, click beside the email to [...]

What If I Need To Add New Subjects?

What If I Need To Add New Subjects? If you need to add new Subjects after the initial Responder Catalyst has been sent, follow these steps: Follow the instructions on [...]

How Do I Add New Email Addresses, Or Correct Addresses?

How Do I Add New Email Addresses, Or Correct Addresses? Add new Responders or correct email address errors on the PEOPLE tab. If new people have been added or addresses [...]

How Do I Re-send Auto Emails?

How Do I Re-send Auto Emails? The "Re-send emails" feature was designed for the purpose of re-sending an email to those who misplaced/deleted it, as well as to new or [...]

How Do I Deliver An Email Immediately?

How Do I Deliver An Email Immediately? On the EMAILS tab, click next to the email you wish to re-send to select it. Then, from the "More Actions" dropdown on the [...]

What If A Responder Has To Evaluate Several Subjects?

What If A Responder Has To Evaluate Several Subjects? If a Responder is invited to assess multiple Subjects, he/she will be assigned a separate PID for each Subject. The Responder [...]

How Do I Avoid Problems With Auto Emails?

How Do I Avoid Problems With Auto Emails? Some Possible Issues: Careless Reading Some people don't read their emails carefully. They might delete them and then believe they never received [...]

Information for your IT

Information for your IT There's nothing worse than emails that don't get delivered because of your local firewall or spam filter. Use the information below to communicate with your IT [...]

About The EMAILS Tab

What Are Auto Emails?

What Kinds Of Auto Emails Can I Send?

What Are The Components Of An Auto Email?

What Are PID And URL?

Editing An Auto Email

Why Must Every Auto Email Be Edited?

Why Do I Enter My Email Return Address?

Why Not Name Specific Subjects In Email Body Text?

How Do I Pre-Test My Auto Emails?

What If I Need To Add New Subjects?

How Do I Add New Email Addresses, Or Correct Addresses?

How Do I Re-send Auto Emails?

How Do I Deliver An Email Immediately?

What If A Responder Has To Evaluate Several Subjects?

How Do I Avoid Problems With Auto Emails?

Information for your IT

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