Each Auto Email has four sections:
Subject line of your email
Edit the default subject line to catch the reader's attention.
The top part of your email
The top section is inserted automatically by the system. The personalized top automatically displays a unique PID (or, PIDs). It also provides a link to the URL at which the recipient will find the questionnaire or enter Responders. You can't edit this part of the email.
Body text
We provide draft text for most types of emails. We encourage you to tailor the text to suit your needs and requirements. At a minimum, you must edit the placeholders (i.e. the items in square brackets).
Opt-out part at the bottom
This part at the bottom of your email is inserted automatically by the system. It provides a link to opt-out of receiving further emails for the project.
Phone
Toll free 1 866-659-2926
International +1 416 532 0506
Email
[email protected]
Monday to Friday, except holidays
9:00 am - 5:00 pm ET
1400 - 2200 GMT/UTC